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Questionnaire Kozak Travel Sevastopol, de Krim
  
 

 

Dear client,

For us it is important that everybody who is going to have a holiday with our company, has a more then wonderful time and will have a fantastic memory to look back on.  Because of this reason, we would like to know how you did experience your holiday at Kozak Travel. you can help us by giving us a little of your time and to fill out the form with valuable information below. with this information we can try to make our tours and services even better then they already are. Of course, we will handle this form with confidence.

We would like to thank you for your cooperation,

The Kozak Travel team
 
     
Heeft u genoten van uw vakantie die u bij ons geboekt heeft? Laat ons weten wat u er van denkt!
 
 

Over all

  
 
 
1.What did you book?
Destination?
Date of departure  
 
2. Did you use the services of Kozak Travel before?
 
3. Why was Kozak Travel your choice?
 
4. Did you look at the tours of our concurrent?  Yes by:  No
 
5. Did you book direct at Kozak Travel or thru an office?
 
How did you make your bookings?      
 
6. In what month did you make your bookings?
 
How do you think about the way  we did help you?
 
The adviser of your travel?

The letter with our offer to you?
The letter about the conformation of your bookings?
Administrative details?
 
 
Website
8. What do you think about our website?
 
What was your first impression?
Could you find everything you wanted to see easily?
Is there an of information?
Are there anof possibilities for travelling?
 
 
Travel documents
9. Did you receive all documents in time?
 
10. What do you think of:
 
Was all very clear for you?
Was there anof travel information?
 
 
Transport
11. What do you think of:
 
Comfort of the bus during excursions?
How was the driver driving?
How was the service of the driver?
How did the tour director / translator do her/his work?
Could she/he tell you an of of Crimea?
 
 
Accommodation
12.What do you think of your accommodation in Sevastopol?
 
The facilities
The service
Breakfast
Situated
Overall
 
13. What do you think of your accommodation in Yalta?
 
The facilities
The service
Breakfast
Situated
Overall
 
 
Excursions
14. What do you think of:
 
The amount of excursions?
The total program?
The tour-directors
The local guides?
 
15. Where there facultative excursions?
 
Witch one was the best that you did join?
Witch one was the worst?
 
 
Points
16. If you may grade the whole holiday, what would this be?
 
 
Extra
17. You are?
 
18. Your age?
 
19. How many times did you visit Europe before?
 
20. What kind of holiday you book normally?
 
21. What kind of transportation you use for a holiday?
22. Do you use internet to book your holiday usually?
 
 
When we forgot something, please tell us

 
 

Wij willen u hartelijk danken voor uw medewerking, om onze service beter, beter en de beste te maken.

Indien u dit formulier persoonlijk wilt maken, mag u hier uw naam invullen:

 

The Kozak Travel Team

 

 
 		  
 
     
 
 

 

 

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